Why a Stitch In Time Saves Nine

If not repaired it doesn’t take long for a building with one broken window to quickly turn in to a building with a lot of broken windows. Resolving problems when they are small will prevent them from developing into serious problems.
When considering the level of employee satisfaction the same is true. Dissatisfaction can spread rapidly [...]

Great Tips to Writing Effective Surveys

How to create a survey using Survey Galaxy

Designing surveys is easy; or is it? The truth is that writing surveys is easy but writing surveys that will be effective is a little bit more difficult. The following twenty tips will help you write more effective surveys.
1. What is the purpose of the survey?
There [...]

Writing Customer Satisfaction Surveys that are Effective

Why bother?
Good customer service is the life blood of any business. New customers are important but good customer service will help generate customer loyalty and repeat business. With each satisfied customer your business will secure many more customers through word of mouth and you should always keep in mind that if you are not taking [...]